Privacy Policy

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1. Introduction

Welcome to Eloquent Skyne (“we,” “our,” “us”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.eloquentskyne.com or interact with our brand through online platforms, email, or in-person events.

By using our website or providing your information, you agree to the terms of this Privacy Policy.

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2. Information We Collect

We may collect the following types of information:

a. Personal Information

When you make a purchase, subscribe, or contact us, we may collect:

   •   Full name

   •   Email address

   •   Shipping and billing address

   •   Phone number

   •   Payment information (processed securely via third-party providers)

b. Non-Personal Information

We also collect:

   •   Browser type, device type, and IP address

   •   Pages visited and time spent on our site

   •   Cookies and similar technologies to enhance your browsing experience

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3. How We Use Your Information

We use your information to:

   •   Process and fulfill your orders

   •   Send order confirmations, updates, and tracking details

   •   Respond to customer inquiries and provide support

   •   Send marketing emails (only with your consent)

   •   Improve our website, products, and services

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4. Cookies and Tracking Technologies

Our website uses cookies to improve functionality and user experience. You can adjust your browser settings to refuse cookies, but some features may not function properly.

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5. Sharing Your Information

We do not sell or rent your personal data.

We may share your information only with:

   •   Trusted third-party service providers (payment processors, shipping companies, email platforms) who assist in operating our business

   •   Legal authorities, if required to comply with law or prevent fraud